Ready to Take the Lead on an Adventure?
At Méga Parc, every day is a new mission! Between the rides, the smiles on our guests’ faces and the contagious energy of our teams, it takes a strong crew to make the magic happen.
We’re looking for a passionate, hands-on and inspiring Chief Supervisor who can lead teams, coordinate daily operations and help create memorable experiences for our guests. As a key resource on the floor, you’ll play an important role in the day-to-day success of the park, supporting supervisors, team leaders and lead cashiers while working closely with the Assistant Director.
Do you thrive in a fast-paced environment, enjoy tackling challenges and believe in the power of teamwork? Then climb aboard!
Your Mission: Keep the Magic in Motion!
Reporting to the Assistant Director, you’ll be a key member of the supervisory team. You’ll help ensure smooth daily operations, motivate team members and uphold the standards that make Méga Parc a special place to visit.
1. Lead the Crew and Help Talent Grow
– Bring teams together around shared goals and foster a collaborative, respectful and accountable work environment.
– Coach team members on the floor, provide constructive feedback and address situations as needed.
– Work with the Assistant Director on performance reviews, employee development and team coaching.
– Coordinate staffing and resources on the floor based on operational needs and priorities.
– Recognize situations requiring management intervention and refer them to the Assistant Director.
2. Keep Safety on Track
At Méga Parc, fun and safety go hand in hand. Safety always comes first!
– Ensure the quality and ongoing delivery of training related to IROC, rides, guest experience and emergency procedures.
– Conduct floor observations and operational audits to ensure standards are met and identify training needs.
– Ensure compliance with applicable manufacturer requirements and standards, including those of ASTM, RBQ and IROC.
– Respond promptly to safety or compliance concerns and ensure appropriate follow-up.
3. Make Every Visit Memorable
Our guests come to Méga Parc to have fun, unwind and make lasting memories. Your role? Help the team make every visit a great one!
– Lead by example and uphold guest service and experience standards.
– Support team members in resolving more complex guest situations.
– Take ownership of situations requiring a supervisor’s intervention and involve the Assistant Director when necessary.
– Identify opportunities to enhance the guest experience and recommend practical improvements.
4. Keep Park Operations Running Smoothly
Behind every successful day is a well-organized team and operations that run like clockwork!
– Actively participate in daily operations as a member of the supervisory team.
– Ensure the park is safe, fully operational and ready to welcome guests.
– Coordinate on-site operations and resources according to established priorities.
– Follow up on financial activities, schedules, hours worked and point-of-sale systems.
– Ensure responsible management of inventory and physical resources.
– Identify operational gaps, anticipate needs and recommend improvements to efficiency, quality and overall performance.
– Take on other duties and projects as assigned.
The Ideal Candidate: Leadership That Makes a Difference
To succeed in this role, you know how to bring people together, make sound decisions and stay focused when the action picks up.
You may be the perfect fit if you have:
– A college diploma in a relevant field, or an equivalent combination of education and experience.
– 3–5 years of experience in supervision or team management.
– Experience motivating, coaching and developing teams.
– Demonstrated leadership skills and the ability to positively influence your peers.
– Strong judgment, managerial courage and excellent interpersonal skills.
– Excellent organizational skills, attention to detail and autonomy, with the ability to manage multiple priorities.
– Excellent communication skills in both French and English to interact with international guests and certain suppliers.
– Proficiency in Microsoft Office.
Why Join the Méga Parc Crew?
Because working here is about more than keeping rides running. It’s about creating moments of happiness, supporting a passionate team and working in an environment where every day brings new challenges and opportunities.
At Primaris, we’re committed to recognizing our team members’ contributions and supporting their professional growth through a competitive total rewards package.
Expected hourly pay range: $25–$27 CAD.
Please note that this is the anticipated pay range for the position. If you’re excited about this opportunity and believe you’re a great fit, we encourage you to apply regardless of your salary expectations.
We’re looking for someone who will embody the mission, vision and values of Primaris and Méga Parc, with one essential principle guiding every decision: safety comes first.
Ready to climb aboard? We can’t wait to meet you!
Apply by email at rh@mega-parc.com.
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