Access
to attractions

For hours of fun, purchase your access online or onsite.

You have three options for buying or retrieving your access:

Mega Parc ticketing
(located at entrance F)

  • Purchase of access to attractions and Patinarium
  • Online purchase pick up
  • Purchase of gift cards and accessories
  • Pick up of ongoing promotions

Express Ticket
Stand

  • Online purchase pick up

Dining

Enjoy a true culinary experience
at one of the Mega Parc restaurants:

Or try Espace Gourmet, the newly renovated food court with over 900 seats and 19 unique restaurants.

Services

We provide absolutely all the services you need to fully enjoy your experience with us.

Guest service (entrance F)

  • Gift cards purchases
  • Lost and found

For the safety of our customers, staff and community, we have suspended the following services for an indefinite period :

  • Coat check
  • Lockers
  • Baggage room
  • Wheelchair rental
  • Stroller rental
  • Mobile phone charger rental

Food court

  • Family tables
  • High chairs for children

You will also find

  • Electric-vehicle charging stations
  • Family change rooms (Food court and Entrance F)
  • Desjardins ATM (entrance G)
  • Parking for disabled people
  • Young family parking (Entrance B & G)

Shop

Méga Parc is located within the Les Galeries de la Capitale, , one of the largest commercial complex in Eastern Canada with a surface area of almost 2 millions square feet. The centre offers numerous stores including L’occitane, H&M, Hudson’s Bay, MEC, Renaud-Bray, Sephora et Simons as well as a new food court with many restaurants and the largest IMAX screen in the country.

Touristic Attractions

Discover the essentials of Quebec City.

Gift cards

Give the gift card of the century! Treat your friends or family members to a phantasmagorical Mega Parc experience. They’ll have loads of fun on the park’s 18 rides in a dreamlike setting that harkens back to the industrial age.

The Mega Parc gift card can be purchased at the Customer Experience desk near the Cineplex Imax Theater during regular mall hours.

Accommodations

Take advantage of accommodation packages at our partner hotels

Hôtel universel

Only 10 minutes from Méga Parc
Toll-free line : 1-800-463-4465

Find out more

Hôtel & Suites Normandin Québec + N Hôtel Québec

Near to the Méga Parc
Toll-free line : 1-800-463-6721 & 1-855-213-0582

 

Find out more

Ambassadeur Hôtel et suites

Only 15 minutes from Méga Parc
Toll-free line : 1-800-363-4619

Find out more

Hôtel et Suites Le Dauphin Québec

Only 7 minutes from Méga Parc
Toll-free line : 1-800-668-5911

Find out more

How to get to Méga Parc

Find the best itinerary to get to Méga Parc

Find the best way

FAQ

  • Are the arcade games included with the bracelet?

    No, the arcades are not managed by Méga Parc. Each machine has its own fee.

  • Are the rides accessible to people with disabilities?

    Yes, the ride access gates are wide enough to accommodate a wheelchair. All rides meet ADA standards.

  • Can I accompany my child ?

    Méga Parc is a family attraction, you are certainly welcome for maximum family fun !

    It is therefore possible to access the site to accompany a child with an unlimited access wristband with prior reservation, without the parent himself going on rides. The parent will be given a different bracelet when entering Méga Parc. We reserve the right to limit the number of adult companions without unlimited access wristband in order to respect the capacity of our site and reservations.

  • Can I get my skates sharpened or rent skates ?

    Yes, there is a sharpening service on site and you can also rent skates ($). For more information, refer back to Patinarium’s page. 

  • Can I purchase my access to Méga Parc on site?

    It will still be possible to purchase access to Méga Parc and Patinarium on site at the ticketing located near entrance F of Galeries de la Capitale. At all times, we invite you to book your visit online to ensure availability. In addition, please note that the express ticketing kiosks are only available to collect your online purchases. You must scan your purchase confirmation to collect your wristbands. 

  • Can I use my points card ?

    Due to health measures and site capacity control, access to Méga Parc will only be in the form of unlimited access wristbands. However, if you have a points card, please be aware that we can give you a credit equal to the value of the remaining points on your card. This credit can be applied to the purchase of an unlimited access wristband. This transaction cannot be done online and must be done directly at the Méga Parc ticketing located at entrance F of Galeries de la Capitale.

  • Do I have to wear a mask when I visit Méga Parc ?

    Wearing a mask is mandatory for all people aged 10 and over in the Méga Parc. 

    You can also buy a reusable mask in the image of Méga Parc at the Guest Experience desk (near entrance F) at a cost of $ 7.83 + taxes.

  • Do you send out a newsletter?

    You can subscribe to the Mega Parc newsletter (newsletter link) for updates on our events and promotions. You can also like our Facebook page.

  • Does Mega Parc sell gift cards?

    Mega Parc gift cards are sold at Galeries de la Capitale’s Customer Experience Desk.

  • Exchanges and refunds

    Carefully select the tickets or bracelets you want before paying, since no exchanges or refunds are allowed. Also, there are no exchanges, refunds, or compensation due to mechanical failure, early closing, etc.

  • If I have a problem with my online order, who should I contact ?

    You can contact us with your order information at info@mega-parc.com

  • Is Méga Parc closed on holidays?

    Mega Parc is open year-round with the exception of December 25 and January 1.

  • Is my bracelet transferable?

    Under no circumstances may a bracelet be loaned, transferred, or resold to another person.

  • My child is below the minimum height requirement for a ride but is the same age as his/her friends. Will he/she be allowed to go on the ride?

    Children must meet all requirements for a specific ride including minimum height, irrespective of their age. The requirements are designed to ensure your child’s safety on the rides.

  • Resale

    The resale of bracelets is prohibited. It is considered fraud to purchase bracelets from a third party. We only guarantee the validity of bracelets purchased from the Méga Parc box office, Méga Parc’s official website, or authorized vendors.

  • What are my payment options?

    Méga Parc accepts credit cards (MasterCard, Visa, American Express), debit cards, Méga Parc gift card and cash.

  • What are the safety measures put in place ?

    Your security is our priority. We have taken additional measures to ensure your safety. Here they are :

    • Increased cleaning of common areas and attractions;
    • Disinfectant at each attraction; 
    • Respect of social distancing in each of the attractions and in the queues;
    • Protection equipment for all employees;
    • Management of visitor capacity;
    • Modification of opening hours; 
    • Disinfection of all the attractions.
  • What if I lose a personal item while visiting Mega Parc?

    Come to the Customer Experience Desk near the Imax entrance to reclaim or inform us of lost items. Mega Parc and Galeries de la Capitale are not responsible for lost, damaged, or stolen items. Make sure all personal belongings (cellphones, cameras, cash, sandals, sunglasses, etc.) are secure before you get on a ride. All Mega Parc users agree to release, indemnify, and hold harmless Galeries de la Capitale, its owners, managers, representatives, along with its officers, employees, agents, mortgagees, successors, assigns, and all other persons for whom they are accountable before the law (collectively the “Releasees”) of any obligation, action, cause of action, claim, damage, lawsuit, expense, or request whatsoever that they may have at this time or that they may hold against the Releasees for any personal injury (including death) to themselves, to their children, or to any other person(s) under their responsibility, or for any property damage resulting from their use, or that of their children or any other person(s) for whom they are responsible, of Mega Parc and the amusement rides therein.

  • What is the fee for the arcade games?

    The arcades are not managed by Méga Parc. Each machine has its own fee. Arcade game cards can only be purchased onsite.

  • What sanitary measures have been implemented?

    In order to offer you a renewed customer experience, but just as memorable, here is the information you need to know in order to plan your visit :

    • Some attractions are not accessible. Consult the list of attractions to find out more;
    • Wearing a mask is mandatory for persons aged 10 and over in the park and remains mandatory for all to access certain attractions. Consult the list of attractions to find out more;
    • A disposable mask will be given to you free of charge upon your arrival;
    • Increased cleaning of common areas;
    • Disinfectant at each attraction; 
    • Respect of social distancing in each of the attractions and in the queues;
    • Protection equipment for all employees;
    • Management of visitor capacity;
    • Modification of opening hours. 
    • Disinfection of all the attractions;
  • What skate sizes are available for rent?

    Skate sizes range from 3 for infants, up to 13 for adults.

  • What type of food is available at Mega Parc?

    Mega Parc has 3 restaurant offers : Fromagerie Victoria, BeaverTails and L2 Bubble Tea. There are also 18 restaurants to choose from our food court located on the 2nd level of the shopping center, opposite the amusement park. You can also visit our food market, Galeries Gourmandes, for even more gourmet offers.

  • What types of jobs are available at Mega Parc and how do I apply?

    Whether seasonal or year-round, Mega Parc jobs are fun and rewarding. See the Jobs section for more information and to submit an application.

  • Where can I get a Mega Parc site map?

    There is an online interactive map on our website.

  • Where can I submit a sponsorship request?

    All sponsorship requests must be filed using the online form in the Contact section.

  • Who should I contact if I have a problem with my online order?

    Please contact us via email at info@mega-parc.com with your order number, full name, and phone number.

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Info COVID-19

Vaccination passport mandatory

See the details about the security measures put in place against COVID-19