Access
to attractions

For hours of fun, purchase your access online or onsite.

You have three options for buying or retrieving your access:

Mega Parc ticketing
(located at entrance F)

  • Purchase of access to attractions and Patinarium
  • Online purchase pick up
  • Purchase of gift cards and accessories
  • Pick up of ongoing promotions

Bornes
d’impression

  • Online purchase pick up

Dining

Enjoy a true culinary experience
at one of the Mega Parc restaurants:

Or try Espace Gourmet, the newly renovated food court with over 900 seats and 19 unique restaurants.

Services

We provide absolutely all the services you need to fully enjoy your experience with us.

Guest service (entrance F)

  • Gift cards purchases
  • Lost and found
  • Wheelchair rental

Food court

  • Family tables
  • High chairs for children

You will also find

  • Electric-vehicle charging stations
  • Family change rooms (Food court and Entrance F)
  • Desjardins ATM (entrance G)
  • Parking for disabled people
  • Young family parking (Entrance B & G)

Shop

Méga Parc is located within the Les Galeries de la Capitale, , one of the largest commercial complex in Eastern Canada with a surface area of almost 2 millions square feet. The centre offers numerous stores including L’occitane, H&M, Hudson’s Bay, MEC, Renaud-Bray, Sephora et Simons as well as a new food court with many restaurants and the largest IMAX screen in the country.

Touristic Attractions

Discover the essentials of Quebec City.

Gift cards

Give the gift card of the century! Treat your friends or family members to a phantasmagorical Mega Parc experience. They’ll have loads of fun on the park’s 18 rides in a dreamlike setting that harkens back to the industrial age.

The Mega Parc gift card can be purchased at the Customer Experience desk near the Cineplex Imax Theater during regular mall hours.

Accommodations

Take advantage of accommodation packages at our partner hotels

Hôtel universel

Only 10 minutes from Méga Parc
Toll-free line : 1-800-463-4465

Find out more

Hôtel & Suites Normandin Québec + N Hôtel Québec

Near to the Méga Parc
Toll-free line : 1-800-463-6721 & 1-855-213-0582

 

Find out more

Ambassadeur Hôtel et suites

Only 15 minutes from Méga Parc
Toll-free line : 1-800-363-4619

Find out more

Hôtel et Suites Le Dauphin Québec

Only 7 minutes from Méga Parc
Toll-free line : 1-800-668-5911

Find out more

How to get to Méga Parc

Find the best itinerary to get to Méga Parc

Find the best way

FAQ

  • Are the arcade games included with the bracelet?

    No, the arcades are not managed by Méga Parc. Each machine has its own fee.

  • Are the rides accessible to people with disabilities?

    Not all our rides are wheelchair accessible.

    Boarding of attractions for persons in wheelchairs is specific and varies for each ride and attraction.  Access to the attraction will be allowed based on the guest’s ability to meet the requirements of the ride.

    In order to access an attraction, guests must be able to maintain a proper riding position without assistance (have the ability to brace themselves upright in the seat and support their head and neck while the ride is in motion), meet the minimum safety requirements of the ride and be able to properly use all safety restraint devices, including lap bars, shoulder harnesses and seat belts as indicated.

    Entry, exit and transfer of a guest from a wheelchair to the ride seat must be done by the guest or assisted by a member of their party who can physically help them access the ride.  Méga Parc staff members are not trained to transport individuals, nor are they authorized to do so.  Persons with functional limitations who require the assistance of another person to ride,  may request that the person be given a free wristband.

    We reserve the right to make the final determination of refusing access to an attraction to anyone who might cause or create a legitimate safety concern to themselves or others.

  • Can I access the arcades ?

    Yes, just enter the site and go to the arcades.

  • Can I access the rides if I’m pregnant ?

    No, pregnant women are unfortunately not allowed on any of the attractions.

  • Can I do rides if I have a medical condition, cast or splint ?

    No, unfortunately people with a medical condition such as a cast or splint cannot access the attractions for safety reasons.

  • Can I get my skates sharpened or rent skates ?

    Yes, there is a sharpening service on site and you can also rent skates ($). For more information, refer back to Patinarium’s page. 

  • Can I purchase my access to Méga Parc on site?

    It will still be possible to purchase access to Méga Parc and Patinarium on site at the ticketing located near entrance F of Galeries de la Capitale. At all times, we invite you to book your visit online to ensure availability. In addition, please note that the express ticketing kiosks are only available to collect your online purchases. You must scan your purchase confirmation to collect your wristbands. 

  • Can I use my points card ?

    You can have your points card credited on a new purchase (unlimited access wristband or access to the Patinarium).

    You have two options to do so: in person via the ticketing located near entrance G or via our contact form. 

  • Do I have to wear a mask when I visit Méga Parc ?

    Wearing a mask is optional.

  • Do you send out a newsletter?

    You can subscribe to the Mega Parc newsletter (newsletter link) for updates on our events and promotions. You can also like our Facebook page.

  • Does Mega Parc sell gift cards?

    Mega Parc gift cards are sold at Galeries de la Capitale’s Customer Experience Desk.

  • Exchanges and refunds

    Carefully select the tickets you want before paying, since no exchanges or refunds are allowed. Also, there are no exchanges, refunds, or compensation due to mechanical failure, early closing, etc.

  • I already have an unlimited access wristband. Is it still good?

    Yes, however, you must go to the Méga Parc ticketing in order to activate your wristband. 

  • I bought a Quebec cité Passport. What should I do to get my access ?

    You will receive a voucher by email. On this voucher, you will find a promo code. Simply enter this promo code on the online transaction. 

  • If I have a problem with my online order, who should I contact ?

    You can contact us with your order information at info@mega-parc.com

  • Is access to the Patinarium included in the unlimited access wristband ?

    Access to the Patinarium is independent of the rest of the attractions. You must therefore book your visit to the Patinarium separately.

  • Is locker rental available ?

    No, locker rental is currently not available.

  • Is Méga Parc closed on holidays?

    Mega Parc is open year-round with the exception of December 25 and January 1.

  • Is my wristband transferable?

    Under no circumstances may a wristband be loaned, transferred, or resold to another person.

  • My child is below the minimum height requirement for a ride but is the same age as his/her friends. Will he/she be allowed to go on the ride?

    Children must meet all requirements for a specific ride including minimum height, irrespective of their age. The requirements are designed to ensure your child’s safety on the rides.

  • Resale

    The resale of bracelets is prohibited. It is considered fraud to purchase bracelets from a third party. We only guarantee the validity of bracelets purchased from the Méga Parc box office, Méga Parc’s official website, or authorized vendors.

  • What are my payment options?

    Méga Parc accepts credit cards (MasterCard, Visa, American Express), debit cards, Méga Parc gift card and cash.

  • What attractions can my child do depending on their height ?

    Click here for an overview of the attractions and their eligibility requirements.

    For more details on each attraction, click here.

  • What if I lose a personal item while visiting Mega Parc?

    Come to the Customer Experience Desk near the Imax entrance to reclaim or inform us of lost items. Mega Parc and Galeries de la Capitale are not responsible for lost, damaged, or stolen items. Make sure all personal belongings (cellphones, cameras, cash, sandals, sunglasses, etc.) are secure before you get on a ride. All Mega Parc users agree to release, indemnify, and hold harmless Galeries de la Capitale, its owners, managers, representatives, along with its officers, employees, agents, mortgagees, successors, assigns, and all other persons for whom they are accountable before the law (collectively the “Releasees”) of any obligation, action, cause of action, claim, damage, lawsuit, expense, or request whatsoever that they may have at this time or that they may hold against the Releasees for any personal injury (including death) to themselves, to their children, or to any other person(s) under their responsibility, or for any property damage resulting from their use, or that of their children or any other person(s) for whom they are responsible, of Mega Parc and the amusement rides therein.

  • What is the fee for the arcade games?

    The arcades are not managed by Méga Parc. Each machine has its own fee. Arcade game cards can only be purchased onsite.

  • What kind of tickets are available for Méga Parc ?

    Our pricing works with one day unlimited access wristband only. The price depends on the rider’s height.

    The following wristband categories are available :

    • 44 inches and over
    • 36 inches to 44 inches
    • Less than 36 inches
    • Chaperone
  • What should I do if I want to have access to the Patinarium and the other attractions on the same day ?

    You must make a reservation for the Patinarium, then make a reservation for the unlimited access wristband. Both reservations can be made on the same transaction.

  • What skate sizes are available for rent?

    Skate sizes range from 3 for infants, up to 13 for adults.

  • What type of food is available at Mega Parc?

    Mega Parc has 3 restaurant offers : Fromagerie Victoria, BeaverTails and L2 Bubble Tea. There are also 18 restaurants to choose from our food court located on the 2nd level of the shopping center, opposite the amusement park. You can also visit our food market, Galeries Gourmandes, for even more gourmet offers.

  • What types of jobs are available at Mega Parc and how do I apply?

    Whether seasonal or year-round, Mega Parc jobs are fun and rewarding. See the Jobs section for more information and to submit an application.

  • Where can I get a Mega Parc site map?

    There is an online interactive map on our website.

  • Where can I submit a sponsorship request?

    All sponsorship requests must be filed using the online form in the Contact section.

  • Who should I contact if I have a problem with my online order?

    Please contact us via email at info@mega-parc.com with your order number, full name, and phone number.

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ATTENTION

Due to a limited number of operators, some changes are being made to our weekday operations.

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